Complaints Procedure

complaintWe're sorry to hear if you have a complaint about The Beat, and we would like to help put it right.

We have put in place a Complaints and Grievance Procedure to deal with complaints about any aspect of The Beat's output or activity.

The Beat is licensed and regulated by the broadcast regulator OFCOM and we are under an obligation not to broadcast material which is unfair, harmful or likely to cause offence. OFCOM regulates this principally by acting upon complaints received from listeners.

If you hear or see something you think is wrong, please contact us in the first instance. We would like to help put things right.

You can contact our Managing Director Darren Dorrington to discuss anything you have heard on air. Please email darren@thebeatradio.com or call 01908 230149 and ask for him to call you back. You can also write to:

Darren Dorrington
The Beat
c/o MKFM
intu Milton Keynes
417 Saxon Gate East

Milton Keynes
MK9 3DX

If we are unable to resolve your issue, you can then make a formal complaint to Ofcom by contacting them at:

Ofcom Contact Centre
Riverside House
2a Southwark Bridge Road
London
SE1 9HA

You can also call Ofcom on 0845 456 3000 (local rate) or email contact@ofcom.org.uk.

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